Tóm tắt
Background: Effective communication is essential for healthcare quality, and the AIDET model provides a structured framework to enhance nurse-patient interactions and patient satisfaction. This study aimed to describe the knowledge and practice regarding the AIDET communication model among nurses at Thanh Thuy Medical Center, Phu Tho Province, in 2025.
Materials and Methods: A cross-sectional descriptive study was conducted among 119 nurses in clinical and paraclinical departments at Thanh Thuy Medical Center from January to September 2025. Data were collected using a 23-item structured questionnaire (15 knowledge items and 8 practice items) based on Studer Group’s healthcare communication framework. Data were analyzed using descriptive statistics in SPSS 22.0.
Results: The majority of participants were female (73.1%) and under 30 years old (54.6%). Notably, while 83.2% of nurses demonstrated good knowledge of the AIDET model, only 27.7% achieved good practice levels.
Conclusion: Although nurses showed a high level of theoretical knowledge regarding the AIDET model, their practical implementation remains limited. To bridge this knowledge-practice gap, regular annual training and scenario-based simulation programs should be implemented.
| Đã xuất bản | 15-11-2026 | |
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| Số tạp chí | Tập 16 Số S-3 (2026) | |
| Phân mục | Nghiên cứu | |
| DOI | 10.34071/jmp.2026.S-3.5 | |
| Từ khóa | Knowledge, practice, communication, AIDET, nurses |
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Bản quyền (c) 2026 Hue Journal of Medicine and Pharmacy
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